FAQ

1. How can I get the sample ?
Answer:Free Sample 100 gram avilable,you just need to pay shipping fee .

2. What kinds of payment method you accept? How to Pay?
Answer:T/T,Western union,LC,PayPal

3. How is your quality of raw materials guaranteed?
Answer: We select the best raw materials in the first step for further processing. The facility is GMP compliant, and no contamination is possible. All testing equipment are brand new and advanced. Some of our products also have third-party lab certificates. Certificate of analysis is obtainable for all ingredients from New Natural biotechnology.

4. What’s your MOQ( Minimum Order Quantity )?
Answer: Our MOQ is usually 25kg since our package is 25kg/drum. For high-value products, 1kg/bag is available. Of course, we are also to pack according to your demand. If quantity smaller than MOQ, the unit price may be a little higher, hope you may understand. Larger quantity enjoys much better pricing.

5. How long May I receive the items after payment?
Answer: It usually takes 3-5 working days after receiving the payment, and shipping time for express is about 2-3 days depends to your destination. Therefore, it takes about 7 days all together. If no stock, make take another week.